Data center

In 2017, there were no high-security data centers in Estonia that met all the conditions for uninterrupted server operation. In 2018, WaveCom's data center was completed with N+2 redundancy and high-quality Schneider Electric and APC equipment. The construction of the server center was based on TIER 3 standards.

WaveCom andmekeskus
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data centermonitors

Quality

Since 2018, we have been implementing the ISO 9001:2015 quality management system in the operation of our data center. Since 2019, our data center and services have been assessed as compliant with the ISO 27001:2013 information security and availability standard. We continue to implement and certify the PCI DSS standard. The management of the data center and critical processes are automated.

Server roomFace recognition

Security

The FBI-certified access system includes fingerprint, finger vein, and facial recognition.

With the help of various sensors, we monitor that only authorized personnel move within the permitted perimeter. The equipment cabinets are equipped with biometric locks and various monitoring sensors. All activities and processes in the data center are logged.

The entire area is covered by an automatic but safe gas fire suppression system for humans and servers. The server room consists of several interlocking rooms with triple walls, waterproof floors and ceilings. The data center is shielded with metal plates.

kliimaKliima

Climate control

We use a redundantly designed Schneider cooling system for the server room. During cold periods, the circulating water in the system is cooled by the outside temperature.

Efficiency is added by the Schneider APC modular system. This means that all cabinets are located in closed cold air corridors, from which the server cabinets draw in cold air. The warm air moves to the back of the cabinet and then into the warm air corridor and out of the room for re-cooling.

SchneiderSchneider

Reliable equipment

The device park consisting solely of Schneider Electric/APC technology is unique in Estonia. In addition to high-quality equipment, the Schneider system comes with a special duplicated software management platform. The server center can be managed even from a smartphone. A smart monitoring robot reports possible problems by phone and audio system. The software is capable of visualizing a 3D map of the data center, which, in turn, allows for simulations of the center's work using the what-if method.

AndmekeskusSchneider Galaxy UPS

Uninterruptible Power

To ensure continuous access to data, the power supply is connected to two different substations. In the event of a fault in one substation, the data center automatically switches to the other substation. In case of a fault in both substations, a generator starts. Schneider Galaxy UPS units with a backup time of 20 minutes are located in the electrical rooms.

All server cabinets are equipped with two Schneider/APC intelligent power supplies, which receive power from different power rooms. In some cabinets, power switches are used to provide guaranteed power to devices equipped with only one power supply, thanks to two inputs.

Hosting and private server customers can monitor their power consumption and manage their power supply in the self-service portal.

 

MonitooringRuuter

Unrivaled data connectivity capability

Three different fiber optic cables with multiple fiber pairs, each with a communication capacity of 100 Gbit/s, run from the data center to Estonia's important communication centers. If necessary, we offer transmission, optical fibers, or CWDM/DWDM connections. It is also possible to use the services of other operators.

There are four Cisco Nexus 9300 series Data Center switches in the data center with a capacity of 2.5-5 TBit/s, connected to a 100 Gbit/s core network. The Fabric expansion modules with a speed of 10 Gbit are located in the equipment cabinets and are in turn connected to a 40-100 Gbit/s base network. We offer speeds of 1/10/40/100 Gbit/s.

The powerful Cisco ASR 9902 core network routers that complement each other are located in different data centers and are also connected to various transit partners' different submarine cables for traffic outside Estonia. Traffic flows through two core network routers at a time.

Each router is also connected to the 100 Gbit/s Arelion (ex Telia Carrier) and 40 Gbit/s Citic Telecom external connections, as well as the 40 Gbit/s interfaces with the RTIX internet access point for domestic traffic. Thanks to the diversity of upstream operators, we can provide the best quality of communication with the world's internet networks.

From 2023, our network will be protected against DDoS and other congestion attacks, which automatically detects and filters out unwanted and dangerous traffic, stops attacks, and allows servers to continue operating normally.

Our network traffic does not interrupt because clients' network switches use the Cisco GLBP protocol, which also performs network traffic balancing.

We also provide BGP sessions, our AS numbers, IP address space, and routings. You can check the routing quality in our Looking Glass application.

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Testimonials

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

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