Exciting News - Summary of the first half of 2023

Dedicated to consistent innovation and service quality, WaveCom, the leading cloud and server services provider in Estonia, recently celebrated its 22nd anniversary. Since its inception in 2001 as a radio internet provider, the company has evolved into a dominant force in server and cloud services, bringing about groundbreaking changes in the Estonian technology landscape.

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Convenient and Secure EveryPay Payment Service!

We are pleased to announce that we have launched a new and secure EveryPay payment service, making it even easier for customers to make payments. We have added the option to pay through several new banks, including Coop and Luminor. Additionally, we now offer payment links for banks in Latvia and Lithuania.

Updated Service Terms

To ensure a better user experience for our customers, we have reviewed and updated our general service terms, which will take effect from September 1, 2023. The changes primarily cover data protection, confidentiality, and compliance with ISO 9001 and 27001 quality and information security management standards. The main focus of these changes is our commitment to providing services of even higher quality in line with the mentioned standards and best practices in the industry.

Wavecom.ee's New Look

At WaveCom, we love staying up-to-date with the latest trends and innovations. Therefore, it's no wonder that our website is constantly being updated with the latest design and web technologies. Our website visitors will now experience an environment created according to the latest design trends and web technologies, where they can quickly access all information related to our services.

When designing the page, we followed the "Less is more" ideology. A minimalist design language is the most effective as it allows the content to speak for itself without distracting the visitor's attention.

From a technical perspective, our website is lightning fast. Clicking on links opens the desired page instantly. There's no need to reload the entire page; the displayed content is simply replaced with the new one. On the server side, we've moved away from the traditional LAMP (Linux, Apache, MySQL, PHP) stack. Visitors are served pre-generated static pages thanks to React/Next.js technology.

As for the backend, we use Drupal, which has no external access, making our website much more secure. There's no longer a content management system that hackers could try to break into.

The use of the aforementioned technologies guarantees us results close to the maximum in Google PageSpeed Insights speed tests.

If you want to achieve the same functionality for your website, it's entirely possible by using the Node.js solution available in all of our web hosting packages.

Next, we'll focus on updating our client portal. We'll use the same design language there to ensure that the website and client portal form a unified whole. We aim to make service ordering and management even more convenient and faster.

Currently, access to the most up-to-date and essential information is available in our client portal. We post all technical updates that may affect WaveCom's services or infrastructure in real-time to the news section on the client portal homepage. This way, our clients are always informed about anything that may impact their service usage. You can check out the latest technical updates here.

Changes in Services

The capacity of WaveCom's core network and external IP Transit connections has quintupled in the last two years. The new core network is powered by two powerful Cisco ASR 9902 routers, strategically located in separate data centers. Additionally, three Cisco Nexus 9300 series Data Center network switch clusters, each capable of handling 5 TBit/s, are deployed. In total, the volume of our external connections is a significant 360 GBit/s.

WaveCom now offers DDoS protection service on its network, ensuring the exclusion of service-disrupting cyber attacks for all WaveCom provided services. For owners of server hosting and cloud services, there is a separate cost-effective premium package that allows finely-tuned protection. Monitoring data shows that even in the face of a 70 Gbps DDoS attack, our services remained unaffected.

We have continued to upgrade our cloud services platform, offering our customers even more power, security, and convenience. Here is a summary of the latest technical updates:

  • Automated Tanzu Kubernetes Grid Operations with capiyaml - Learn how to use capiyaml and CSE to manage Tanzu Kubernetes Grid clusters through the regular REST API, available to all Cloud Director users, enabling automation of new cluster creation and editing existing ones.
  • Powerful GPU Acceleration for AI/ML Workloads in WaveCom Cloud - We have successfully installed the NVIDIA GRID vGPU system in our demo environment, enabling smooth running of popular AI/ML tools like Tensorflow. This capability is available for both virtual machines and Tanzu Kubernetes worker nodes.
  • Veeam Infrastructure Changes - We have upgraded our backup system to the latest Veeam Backup and Replication V12 version, introducing many new features and options. One notable feature is the immutable storage capability, preventing encrypted malware from altering or deleting existing backups, ensuring data integrity.
  • Enhanced Security and Encryption with vTPM - We now offer support for Virtual Trusted Platform Module (vTPM) for our VMware Cloud virtual machines. vTPM is a virtual cryptographic processor that replaces a physical TPM chip, significantly increasing virtual machine security by encrypting all data.
  • Encrypted Datastores - Cloud service users can now utilize encrypted datastore space for new and existing virtual machines. VM migration is performed in real-time and without interruptions.
  • Terraform VMware Cloud Director Provider version 3.10.0 - This version adds interesting and useful options for automating Cloud Director usage, including support for Tanzu Kubernetes.
  • Core Network Upgrades, Increased External Connectivity up to 360 GBit/s, Added DDoS Protection.
  • CSE 4.1 Release - Tanzu Kubernetes Grid 2.x is now available.
  • CSE Kubernetes Cluster Auto Scaling - CSE Kubernetes clusters now support horizontal auto scaling.
  • VMware Cluster API for Tanzu Kubernetes Management - In addition to GUI capabilities, the cluster API allows performing the same tasks or even more with cluster management.
  • S3 Service - S3 (Simple Storage Service) is a fast and scalable web-based cloud storage service designed for affordable web-based backup and archiving of data and applications. VMware Cloud Director Object Storage Extension has improved features for Kubernetes persistent volume backups and restores, user role management, and OSIS support.

Web Hosting Services have also been updated and improved:

  • AccelerateWP is now available - Our web hosting customers can now accelerate slow WordPress websites with a single click. We offer the AccelerateWP solution to all our web hosting customers without any additional charge.
  • JetBackup 5 is now available on all our web hosting servers.
  • Optimize your website with PHP X-Ray - PHP X-Ray allows you to gain insight into what makes your website load so slowly.
  • Imunify360 improvements - The Malware Database Scanner has been added to the default Malware Scanner suite, offering the ability to automatically clean up malicious activity in databases.
  • WordPress Toolkit - the next step in WordPress management - Our web hosting customers can now use an advanced WordPress management platform that enables automatic WordPress updates with installed plugins, configure security policies for their website, and much more.

These developments confirm WaveCom's commitment to providing high-quality and secure digital solutions. As we enter our 23rd year of operation, the company continues to embrace innovation and customer-centric service. IIn the second half of the year, we will finish implementing the new ISO 27017 cloud services security standard. Additionally, we are in the final stages of development to enable the usage of GPU-based AI/ML applications on our cloud platforms.

We invite all of you to try and utilize the aforementioned updates. We are confident that you will find something that adds value to your services. We hope to share the same excitement and enthusiasm with you that we experienced while creating these innovations.

Testimonials

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

Žiga Podgrajšek

Ridango

WaveCom has been an exceptional partner, providing IT infrastructure services that are not only reliable but also innovative. Their expertise in VMware vCloud solutions has been instrumental in ensuring secure and efficient hosting and administration services. 

WaveCom's proactive approach to information and advice, as well as their commitment to service levels, has greatly contributed to our success. We are grateful for their continued support and collaboration.  

Žiga Podgrajšek - Head of O&M
 

Marko Metsoja

UpHillIT

Engaged in software development, we constantly need to quickly create new servers and scale them. For us, owning hardware and dealing with its management is certainly not in line with our goals. After trying out several service providers, we turned to Wavecom, where all our computing needs are covered. The service is also very stable, and it's easy to recommend to our clients to continue using Wavecom's services after development is complete.

The stability of WaveCom's service further led us to start building an automatic Kubernetes platform there, making life significantly easier for both us and our clients. All this is done so that using the service does not require having either DevOps or even IT specialists.

Marko Metsoja - Partner

Toomas Kornet

Semetron

Semetron offers modern and professional medical products and equipment, including field hospitals intended for military use, to healthcare providers. We have been in close cooperation with WaveCom for almost 23 years. Wavecom has created a high availability VMware cluster (including VMware hybrid cloud and DRaaS solution) for us and implemented smart network solutions for our mobile field hospitals.

WaveCom's competent team has been responsive and helpful, assisting us in quickly adapting to changing technological needs and challenges. Thanks to their continuous dedication to innovation and customer-centric approach, we have never been disappointed in WaveCom's services or expertise.

Toomas Kornet MD - Partner

Oliver Lepik

bodyparts.ee

Dealing in wholesale of car spare parts, it is extremely important for us that our customer environment functions ultra-fast and seamlessly. WaveCom's cloud service has proven to be the perfect platform for us. We can confidently focus on our core business, knowing that server-related "surprises" are not to be expected. 

The service operates flawlessly. If there are any questions, answers are just a quick phone call away.

Oliver Lepik - CEO

Janno Oja

Excellent Business Solutions

"In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions.

High availability and security of our client’s data is our main priority. The speed and quality of the support line is also very important. In case of Wavecom we especially appreciate the precise mapping of our needs and careful tailoring of respective technical solutions that ensure security, high availability, speed and quality for both cloud and call center. Quick response is to be expected in the IT business but we have been positively surprised by their proactive and caring attitude and personalized pricing."

Janno Oja – partner

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